ESMT Repository
Welcome to the Digital Repository of the Higher School of Management - Tlemcen
- This digital archive preserves a wide range of scholarly materials, including publications, conference presentations, book contributions, entire books, theses, and research data.
- Data can be in various formats, such as videos, spreadsheets, code, and images.
- We keep also presentations and other scholarly resources
Recent Submissions
Marketing aroundinfantnutritioncase Blédina Algeria
(école superieure de managment tlemcen, 2025) sadi afaf
Bledina, Algeria's leading infant nutrition company, is consolidating its position in a fast- growing sector thanks to a marketing strategy based on scientific quality, ethics, proximityto parents and partnership with health professionals. The development of the local market is based on the growingdemand for safe andnutritious products, which is largelyinfluenced by medical recommendations. The brand has organized its approach around products adapted to the specific needs of infants, an accessible pricing policy, multi-channel distribution, and educationalcommunicationsbasedonsocialnetworksandhealthstakeholders.Weconducted a statistical studybased in Blida in the form of an online questionnaire to 200 parents to find out the overall satisfaction with the quality and safetyof Bledina products, as well as the critical influence of medical opinions on brand choice. To strengthen its position, Bledina must continue to innovate, strengthen its digital presence and further develop its social and environmentalcommitments,whileremainingtruetoitsscientificandethicalroots,whichare a guarantee of trust in this sensitive sector.
Développement des systèmes d'information en santé et leur impact sur la restructuration des modes de financement des établissements de santé en Algérie Étude de cas : l’Hôpital Public Bouzidi Lakhdar (Bordj Bou Arreridj) et la Caisse Nationale des Assurances Sociales des Travailleurs Salariés (CNAS) – Direction Générale (Alger)
(école superieure de managment tlemcen, 2025) Mlle Hattali Melissa et Mlle Hannachi Chaima
This thesis investigates how the development of Health Information Systems (HIS) can contribute to restructuring the funding mechanisms of public hospitals in Algeria. By combining theoretical analysis with a field study conducted at EPH Bouzidi Lakhdar (BordjBouArréridj) and the CNAS General Directorate (Algiers), this research highlights the potential of HIS to modernize hospital financial management. The results indicate that an integrated information system would improve expenditure tracking, enhance transparency, and support a more equitable allocation of resources. A hybrid financing model combining a fixed base with a variable component linked to real activity is proposed. The study also outlines the prerequisites for successful implementation: infrastructure, training, interoperability, and change management
L’impact de la qualité des services de santé sur la satisfaction des patients Cas EPH Mimouni Taher de Tiaret
(école superieure de managment tlemcen, 2025) : Fatah Amine
The study aimed to understand the impact of healthcare service quality on patient satisfaction in public hospitals. To achieve this, a questionnaire was administered to a sample of 40 individuals. The results were analysed using the Statistical Package for the Social Sciences (SPSS27). The study revealed a statistically significant relationship between healthcare service quality and patient satisfaction, indicating the contribution of healthcare service quality to patient satisfaction in the institution studied.
Les marchés publics hospitaliers en Al-gérie face à la digitalisation : entre ambitions technologiques et contraintes pratiques. Étude de cas : EPH 19 Mars Beni Saf
(école superieure de managment tlemcen, 2025-03-19) AMAR BENSABER Mohammed El Amine
This thesis examines the impact of public procurement digitalization on the management of hospital resources, using the case study of the 19 March Public Hospital (EPH) in BeniSaf, Algeria. In a context where the healthcare sector faces increasing pressure to control spending and optimize resource use, the digitization of procurement procedures emerges as a key tool for modernization. The study highlights how digital tools contribute to improved traceability of operations, greater budget transparency, and more efficient allocation of both material and human resources. However, it also identifies several challenges, including insufficient staff training, limited technological infrastructure, and organizational resistance to change. The research concludes with practical recommendations to enhance the positive impact of digital transformation on the performance of public hospital institutions.
The impact of work stress on employee’s performance Case study: the emergency department of the university hospital center Dr Tidjani Damerdji, Tlemcen
(المدرسة العليا للإدارة الاعمال تلمسان, 2019-06) Yahoui Nour El-Houda
يواجه الموظفون في مؤسسات الصحة العمومية بالجازئر على غارر دول العالم الاخرى ضغوط عمل كثيرة و متنوعة خاصة المنتسبين لمصلحة الاستعجالات الطبية الجارحية. أظهرت العديد من الدارسات السابقة التي أجريت في هذا المجال أن أداء الموظفين يتأثر بضغوط العمل إيجابيا أو سلبيا .وعليه هدفت دارستنا الى التعرف على مدى تأثير ضغوط العمل (الفردية، الوظيفية، التنظيمية و البيئية )على اداء الموظفين في مصلحة الاستعجالات الجارحية الطبية بالمركز الاستشفائي الجامعي الدكتور تيجاني دمرجي تلمسان. حيث شملت عينة 921 موظفا من مختلف الاسلاك ينتمون كلهم للمصلحة موضوع الدارسة حيث تم استرجاع 931الدارسة استبانة صالحة للدارسة و بعد تحليل مختلف الاجابات و عرض نتائج الدارسة باستعمال طريقتين مختلفتين (كمية S و برنامج 21 النسخة SPSS و نوعية )باستخدام كل من برنامج التحليل الاحصائي ،8 النسخة tatistica خلصت الدارسة إلى أن أداء الموظفين في مصلحة الاستعجالات الجارحية الطبية بالمركز الاستشفائي الجامعي الدكتور تيجاني دمرجي تلمسان يتأثر أكثر بضغوط العمل الفردية و التنظيمية. تأسيسا على ما تقدم، يوصى بان تعتمد المستشفيات طرقا و استارتجيات جديدة من اجل تخفيف الضغوط على الموظفين ومحاولة تحويلها من ضغوط هدامة الى ضغوط حافزة