Browsing by Author "SAIDI Zineb"

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    L’influence de l’intelligence émotionnelle sur la performance des employés. Cas d’un échantillon issu des secteurs (bancaire, industriel, enseignement) de la wilaya de Tlemcen
    (Ecole Superieure De Managment Tlemcen, 2025-07) SAIDI Zineb
    Emotional intelligence is now at the heart of the concerns of decision-makers and human resources professionals. This research aims to analyze the relationship between emotional intelligence and employee performance in a local context. A mixed-methods approach was adopted, combining a quantitative method via SMART-PLS4 and a qualitative analysis using NVivo 15, following an explanatory sequential design. An in-depth literature review enabled the development of two theoretical chapters. The findings show that emotional intelligence strongly influences employee performance. More specifically, the interpersonal dimension—particularly social skills, empathy, and self-regulation—plays a major role, while motivation and self-awareness contribute less. Furthermore, emotional intelligence remains weakly integrated into human resource practices