Management des services de santé

Permanent URI for this collectionhttps://dspace.esm-tlemcen.dz/handle/123456789/3

Les métiers d’administration et de gestion administrative, rattachés à la catégorie Management, gestion et aide à la décision dans un service de santé sont tout aussi importants ! L’objectif de ce MASTER est de former des étudiants future cadres de santé des établissements publics ou privés sanitaires ou médico-sociaux (Circonscriptions sanitaire, …). Elle a pour vocation d’apporter aux étudiants les connaissances, méthodes et outils indispensables au management d’un établissement (gestion budgétaire, management humain, contrôle de la qualité et sécurité des soins, conduite de projets,). Le diplôme que l’étudiant obtient en fin de cursus, lui permet d’évoluer et d’obtenir une opportunité d’emploi en tant que cadre de santé qui gère les activités administratives et coordonne les ressources humaines et matérielles.

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    Quality Control Systems in the Generic Pharmaceutical Industry and Their Role in Enhancing Consumer Trust Case study of the SAIDAL Group (Dar El-Beida Unit)
    (Ecole Superieure De Managment Tlemcen, 2026-06-23) BEN KABOUCHE MALEK NOUR
    This study examines the role of quality control systems in enhancing consumer trust in generic medicines in Algeria, by analyzing the impact of three dimensions: perceived quality, healthcare professionals' recommendations, and trust in regulatory institutions. The research is situated within the context of national policy aimed at promoting generic medicines to reduce imports and achieve pharmaceutical sovereignty. A quantitative approach was adopted, based on a theoretical framework of trust and perceived quality. The findings indicate that quality control systems positively influence consumer trust, and that this trust is not only linked to technical quality, but is also shaped by relational factors (professional recommendations) and institutional factors (credibility of regulatory bodies). This highlights the need for an integrated approach combining quality, communication, and transparency. The study concludes with recommendations for regulatory authorities, pharmaceutical laboratories, and healthcare professionals to strengthen trust and promote the use of generic medicines in Algeria.
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    The Impact of Locally Produced Generic Drugon Social Security Fund Expenditures: A Case Study of CNAS– TLEMCEN
    (Ecole Superieure De Managment Tlemcen, 2026-06-15) • NESSEL DJELOUD Khadidja • BOULBESSOL Wahiba
    This thesis examines the impact of locally produced generic drugs on pharmaceutical expenditures within Algeria's social security system, through a case study of CNAS Tlemcen. Using a descriptive-analytical method combined with a quantitative approach supported by comparative analysis, expenditure data (2019–2025) and a questionnaire survey of 93 CNAS employees processed via SPSS IBM 27 were analyzed to test two hypotheses: that locally produced generics contribute to controlling reimbursement costs, and that their adoption is shaped by factors including the reference pricing system. Results confirm both hypotheses, showing that while pharmaceutical expenditures continue to rise overall, generic drugs and reference pricing significantly moderate this growth. The study concludes that financial sustainability requires combining local production with strong pricing and reimbursement policies.